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Terms and Conditions for Athletic Operations
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Effective Date: 11/4/2025
Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using the athleticoperations.com website and the AO Engine mobile messaging service (the "Service") operated by Athletic Operations LLC ("us," "we," or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service, you agree to be bound by these Terms.
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1. Medical and Health Disclaimer
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE PROVIDES FITNESS AND NUTRITIONAL INFORMATION FOR INFORMATIONAL PURPOSES ONLY. THE SERVICE DOES NOT CONTAIN OR PROVIDE MEDICAL ADVICE.
Athletic Operations LLC is not a medical organization. We do not provide medical diagnoses or treatment. All content provided by the Service, including all workout plans, is not intended to be and should not be used in place of (a) the advice of your physician or other medical professionals, (b) a visit, call, or consultation with your physician or other medical professionals.
You should consult your physician or other health care professional before starting this or any other fitness program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of high blood pressure or heart disease, or if you have ever experienced chest pain when exercising, smoke, have high cholesterol, are obese, or have a bone or joint problem that could be made worse by a change in physical activity.
Do not use the Service if your physician or health care provider advises against it. If you experience faintness, dizziness, pain, or shortness of breath at any time while exercising, you should stop immediately.
By using the Service, you acknowledge and agree that you are voluntarily participating in these fitness activities and assume all risks of injury to your person or property. You hereby waive and release Athletic Operations LLC from any and all claims, demands, and causes of action as a result of your use of the Service, including but not limited to injuries, illness, or death.
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2. The AO Engine Service
The Service consists of personalized, algorithm-generated workout programs delivered to you via Short Message Service (SMS) based on information you provide in an onboarding survey.
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.
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3. SMS Messaging and Consent
As a core part of the Service, you may consent to receive automated and personalized SMS messages (text messages) from Athletic Operations. These messages will include your daily workouts, account notifications, and our interactive feedback requests (e.g., RPE prompts).
You understand that message and data rates may apply from your mobile carrier. You can opt out of this service at any time by replying STOP to any message you receive from us. For assistance, you can reply HELP.
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4. Subscriptions and Payments
A. Billing: The Service requires a recurring subscription fee. By providing your payment information (via our payment processor, Stripe), you authorize us to charge your payment method on a recurring basis (e.g., monthly) for the subscription fee.
B. Cancellation: You may cancel your subscription at any time. To cancel, you must notify us by emailing athletic.ops@gmail.com. Cancellations must be made at least 48 hours before your next billing date to avoid being charged for the next billing cycle.
C. Refunds: Subscription fees are non-refundable.
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5. User Accounts
To use the Service, you must create an account and provide accurate and complete information, including your phone number, email, and the data requested in our onboarding survey. You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password.
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6. Intellectual Property
The Service and all its original content, including all workout plans, logos, text, and the underlying AI logic, are the exclusive property of Athletic Operations LLC and its licensors. Our Service is protected by copyright, trademark, and other laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the workout plans generated for you for your personal, non-commercial use only. You agree not to copy, resell, or distribute these plans.
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7. Limitation of Liability
In no event shall Athletic Operations LLC, nor its directors, employees, or partners, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses, resulting from (i) your access to or use of, or inability to access or use, the Service; (ii) any conduct or content of any third party on the Service; or (iii) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory.
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8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions.
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9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days notice of any material changes. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.
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10. Contact Us
If you have any questions about these Terms, please contact us at: athletic.ops@gmail.com